Frequently Asked Questions
See our frequently asked questions however if you have additional inquiries please fill out our contact form and we will get back to you!
What are the lease terms?
12, 18, and 24-month options.
What are the income requirements?
To ensure financial comfort, we require a gross monthly income that is at least 3x the total monthly rent.
How does my credit score affect my Security Deposit?
We use a FICO-based evaluation to determine your move-in requirements:
- FICO 600+: Approved with a standard Security Deposit (equal to 1 month’s rent).
- FICO 525–599: Approved with conditions. Requires a Security Deposit equal to 2 months' rent, an approved co-signer, or payment of the full lease term upfront.
- FICO 524 or lower: Requires an approved co-signer or payment of the full lease term upfront.
What are the requirements for a Co-Signer?
A co-signer must meet all income qualifications and have a minimum FICO score of 625.
How can I pay rent?
Online portal via the Loft application (available on iOS and Android) enables online payment. Mail-in payment is available with additional processing fee.
Are pets allowed?
Yes. We are proud to be a pet-friendly community! We welcome dogs and cats. Our Policy includes:
- Limit: Maximum of 2 pets per apartment.
- Fees: A one-time pet fee of $150 per pet and a monthly pet rent of $35 per pet.
- Restrictions: Specific breed and weight restrictions apply. Please contact the leasing office for full details.
How do I submit a maintenance request?
24/7 Maintenance requests are available via the Online Portal, or by calling your dedicated Maintenance Technician.